How to Setup Email Message 

In your messages you can use some dynamic content.
To apply it you can use tags from the table below.
You can add these tags into your email body and email subject.
 
Contact Information
Tag Name  Tag Description 
 {user_name} Customer Name 
 {user_email} Customer Email 
 {remote_address} Customer IP Address 
 {summary} {CONTACT_SUMMARY_FIELD} 
 {description} {CONTACT_DESCRIPTION_FIELD} 
 {merchant_name} Merchant Name 
 {merchant_email} Merchant Email 

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